Comments on Building online communities for business: Three Keys To The Secret Garden: Credibility, Sele...

Thanks Lauren and Heather for your comments. Laur...

2010-01-12T13:19:56.525-05:00

Thanks Lauren and Heather for your comments. Lauren, I too am a fan of Wenger's work!

I just stumbled on your blog and like what I see s...

2010-01-08T17:43:56.410-05:00

I just stumbled on your blog and like what I see so far.

I really appreciate this post. Having worked with clients on many community building efforts, including both b2b and b2c communities, I agree with you. The idea that publishing member content is ALWAYS the way to go just doesn’t match with the value for participants.

I think one more point to make that ties nicely to your three pillars, particularly when it comes to selectivity, is creating network of peers. Speaking from experience, C level executives are much more open about their business challenges with a set of peers, their other C level executives (CIO, CFO, etc.) than they are if they know anyone can join.

Heather Strout | @heatherjstrout

Excellent post Vanessa and I'm in alignment wi...

2010-01-08T11:06:52.938-05:00

Excellent post Vanessa and I'm in alignment with your comments. I find that you need a trusted community coordinator which social artistry skills ( a term that Etienne Wenger uses) as well as the ability to bring in domain experts to create a learning agenda to allow for the critical community cultivation techniques and activities to flourish.